Refund Policy

30 days, no questions asked. If you are not happy with PowerMyWeb Pro for any reason, tell us within 30 days of the charge and you will receive a full refund.

What this covers

• Your first purchase of a Pro subscription (monthly $12 or yearly $96) — refundable in full within 30 days of purchase.
• Any renewal charge — refundable in full within 30 days of that renewal.

Refunds are always for the full amount charged. No processing fees, no partial refunds, no conditions.

How to request one

1. Email support@powermyweb.com from the address on your account (or reply to your receipt email).
2. We normally confirm within 3 business days, and the refund is issued through our merchant of record — the seller of record named on your receipt.
3. The money returns to your original payment method; banks typically post it within 5–10 business days (timing is controlled by your bank, not us).

What happens to your account

After a refund your plan returns to Free. Your projects and published site are kept — Free-plan rules apply (the badge returns and editing locks 14 days after publishing). Nothing is deleted unless you ask.

Cancelling instead

You can cancel anytime without requesting a refund — via the manage-subscription link in your account, which takes you to the payment provider’s portal. You keep Pro until the end of the paid period and are simply not charged again.

Statutory rights

This guarantee is in addition to, and does not limit, any mandatory rights you have under the laws of the place where you live (for example, EU/UK consumers’ statutory withdrawal rights, which are disclosed at checkout by our merchant of record).